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This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website / / /  (“our site”), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use services provided on our site.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms of use, you must not use our site.

You must be at least eighteen (18) years old to register with the Website and by registering or using the Website, you confirm that you are not younger than 18.

www. is a site operated by The Department Store (“We”), Weaver House, 68 Main Road, Moulton, Northwich, Cheshire CW9 8PB. This is a correspondence address only with no items held at or sold from this address.

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

We may update our site from time to time, and may change the content at any time.

Our site is made available to the general public free of charge.

You are responsible for the connection between your PC or Device and the Website.

You must be at least eighteen (18) years old to register with the Website. By accessing or using the Website, you confirm that you are not younger than 18.

If you are aged below and the age of majority, you may view the Website only under the supervision of your parent or legal guardian. If you are the parent or legal guardian and consent to your minor child’s access to view the Website, you agree to be bound by these Terms on behalf of yourself and your minor child.

We do not guarantee that our site, or any content on it, will always be available or uninterrupted and will not be liable to you if for any reason our site is unavailable at any time or for any period of time. We may withdraw, discontinue or change all or any part of our site without notice.


The tdsknutsford App Membership Card (“Card”) is intended to show that you are a member of the Department Store Knutsford only. It is not a store guarantee card or a guarantee of any description and does not constitute proof of the bearer’s age or identity.

The card remains the property of The Department Store and we reserve the right to withdraw the card and its privileges or entitlements should we see fit.

Membership cards are only available to members of the Department Store and are not transferable.

Membership cards have no cash equivalent and are for use exclusively with the Department Store and its registered businesses ONLY.

Some promotional offers, prize-draws, giveaways or competitions may require additional proof of identity or age, either by the Department Store or by any of its registered businesses.

Privileges of membership will only be granted on presentation of a valid membership card.

Misuse of the card or of its privileges will result in the card being cancelled and your Membership with the Department Store withdrawn, along with any entitlements.

Your card can be used to take advantage of exclusive deals and offers from participating businesses and cannot be used in conjunction with any other offer or promotion unless otherwise stated by the individual business. One card per transaction, cards cannot be used together to gain bigger discounts. No cash equivalent

Some promotions and offers may require that you book in advance.

The card is accepted at the discretion of the individual registered business and can be refused or withdraw from their promotion or offer where they see fit.

Prize draws, giveaways, competitions and other promotional offers by the Department Store or its Registered Businesses may be subject to limited availability or a limited period of time. Please see the relevant T&C’s and rules of entry for more information.

When using your card in connection with any prize-draw, competition or other promotional feature or offer, please see the individual T&C’s and Rules of Entry for that particular promotional offer, competition or prize-draw.

These Terms and Conditions are subject to change; please check our full terms and conditions periodically at

By using your membership card in conjunction with you are agreeing to the terms set out above and are bound by our full terms and conditions which can be viewed on our website at

UK residents only.

Only available to members of the Department Store Knutsford, unless otherwise stated ‘by us’ in the individual Terms and Conditions for that particular promotion.

Entry to prize draws, giveaways, competitions and any other promotional offers issued by the Department Store Knutsford are free to enter, for rules of entry see individual Terms and Conditions for each promotion.

The Department Store Knutsford cannot be held responsible for any additional costs or charges involved, when collecting or using vouchers, coupons or prizes other than that stated on the voucher or coupon.

We are not responsible for any promotions or offers advertised independently by any of the individual businesses on this site (including but not limited to) prizes, giveaways, discounts and money off coupons.

Vouchers and coupons issued by the Department Store Knutsford can only be exchanged in-store (at their face value) against products and/or services from participating Registered Businesses.  Vouchers and coupons have no cash equivalent to the bearer. Minimum purchase £10.

In order to claim; Vouchers, money off coupons and any other prize winning coupons etc., must be surrendered at the point of exchange. Accompanying  literature, even bearing the members details cannot be accepted as a claim without a valid voucher or coupon. The department Store Knutsford and the participating businesses cannot be held responsible for any lost, stolen or destroyed vouchers or coupons, including any vouchers or coupons lost or delayed in the post.

All vouchers and coupons issued by the Department Store Knutsford carry an Expiry Date after which the voucher becomes null and void, with no further obligation from us.

Prize draws, giveaways, competitions and other promotional offers may be subject to limited availability or a limited period of time.

We are the owner and licensee of all intellectual property and database rights in our site and we retain full and complete title to all intellectual property, information and materials provided through the Website, whether registered or unregistered. These works are protected by copyright laws and all such rights are reserved No material from this Website may be commercially exploited in any way, without our prior written permission, including copyright, know-how, business names, domain names, trademarks, trade names, design rights, confidential information, including databases and we retain our right to sue for passing off. Modification or use of any of  these materials will be an infringement of our intellectual property rights.

No licence is granted in respect of any intellectual property or database rights.

You must not seek to access or attempt to access any administrative, back end or database section of our site.

The practice of harvesting data from our site, by means of data mining, data scraping or any similar methods used to obtain content and information, including database information is strictly forbidden.

You may print a copy of these terms and conditions from our site for your own personal non-business use. You must not modify the paper or digital copies of any materials you have printed off or downloaded. Any copies must include the full Department Store web address,, acknowledging our status as owner and author of all content on our site

You must not use any part of the content on our site for commercial purposes without our express permission and obtaining a licence to do so from us. You must not use any illustrations, photographs, video, audio or any graphics separately from any accompanying text or watermarking on any images.

Your right to use our site will cease immediately if you print, copy or download any part of our site in breach of these terms of use and you must at our discretion, return or destroy any copies of the materials or databases you have made.

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely.

Although we make reasonable efforts to keep the information on our site as up to date as possible, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our site is accurate, complete or up-to-date.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether expressed or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, our site; or
use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:
loss of profits, sales, business, or revenue;
business interruption;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.

All transactions occur between a visitor/buyer (whether a registered member or not) and a registered business/seller. We will not take part in any transaction or negotiation and we accept no liability for such transactions.

A business appearing on our site does not appertain to any recommendation or endorsement by us of that particular business. You should always use your own judgement.

We have no liability to you for any loss of business or business opportunity, profit and business interruption.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs or data and any other proprietary material, due to your use of our site or to your downloading of any content on it, or on any website linked to it.

Our website contains links to other websites which are independent of us and are maintained by third parties. We are not responsible for the contents of any third party websites and shall not be liable for any damages or injury arising from the contents of such websites. Any links to other websites are provided as a convenience to you as a user of this website, and should not be implied as an endorsement by us of the linked websites or association with their operators. Any third party that wishes to establish links to this website should notify us of their intention prior to doing so. We reserve the right to deny permission for any such links to this Website.

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with our terms and conditions for that particular feature, which can be found at

You warrant that any such contribution does comply with these additional terms and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

We have the right to use, copy, distribute and disclose to third parties any content you upload to our site. In uploading content to our site you herby grant us a non-exclusive licence to the content.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with our policies.

The views expressed by other users on our site do not represent our views or values.


Use or create a false identity or impersonate any person;

Transmit to or though the Website any advertisement, solicitation, junk mail or other unsolicited or unauthorised commercial or promotional content (unless expressly permitted in writing);

Disrupt or attempt to disrupt the proper working of the Website (e.g., by hacking into our server);

Restrict or inhibit any other person from using and enjoying the Website;

Use any spambot, bot net or other bot, scraper or other automated means to access the Website

Transmit any virus, worm, Trojan or other malware to or though the Website;

Modify, adapt, sublicense, translate, sell, reverse engineer, decompile or disassemble any portion of any of the Website;

“Frame” or “mirror” any part of any of the Website unless you have prior written authorisation;

Post or transmit any material or engage in any other behaviour or activity that is false, misleading, unlawful, offensive, disruptive, harmful or otherwise objectionable (as determined by us); or

Assist any person in engaging in any of the activities described above.

You acknowledge that you can be held legally liable for what you say or do online. We have the discretion to terminate your access to the Website without notice for any violation of the above rules.

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

If you wish to make any use of content on our site please contact

This website contains links to other sites and resources provided by third parties, these links are provided for your information only. Please note that other sites to which this Website may be linked are not covered by this Privacy and Cookies Policy. You acknowledge that your access of such websites will be subject to the relevant third party’s terms and conditions and that any information you provide to such third parties may be subject to their own privacy policies. We are not responsible for the privacy practices or content of such websites. In addition, we have no control over how such information is used and, as such, any course of action you have regarding any alleged misuse of such information must be against the relevant third party

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

As a buyer, buying over the web or over the phone you are covered by ‘The Consumer Protection (Distance Selling) regulation 2000.
As a buyer, The Distance Selling Regulations allow you to cancel goods purchased via distance means within 7 days after the day you receive them.
You can find further details on your rights as a buyer here on the Citizens Advice Consumer Service fact sheet on distance selling
Please note. As a buyer you are buying directly from the individual business and not from The Department Store Knutsford. Any problems with a purchase you should always contact the business directly in the first instance.


The Department Store will not sell or pass any information to third parties. Please read our Privacy Policy to see how we use your information.

To contact us, please email

Thank you for visiting our site.


You can also view all of our terms and conditions, here

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